Refund & Returns

We at Onn Swagg strive to ensure your satisfaction with every purchase. Please read our policy regarding returns and refunds carefully:

Eligibility for Return

Products must be returned within 7 days of delivery. Items must be unused, unopened, and in original packaging. Perishable or customized items are non-returnable.

Return Process

Contact our support team within 7 days with order details and reason for return. Our team will verify the request and guide you through the return process.

Refund Terms

Refunds will be processed only after product inspection. Approved refunds will be credited to your original payment method within 7–10 business days.

Non-Refundable Franchise Fees

The franchise registration fee is non-refundable under any circumstances.

Damaged or Wrong Product

If you receive a damaged or incorrect item, notify us within 48 hours for an exchange or resolution.